Donation Refund Policy

Indian Red Cross Society Maharashtra State Branch has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Indian Red Cross Society expects that all donors will exercise due care and diligence while making donations. Indian Red Cross Society also recognizes that a donation may be made erroneously or donors may change their mind. Indian Red Cross Society will examine request for refund of donation and endeavour to make the refund. Indian Red Cross Society may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Indian Red Cross Society Maharashtra State Branch is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

Indian Red Cross Society Maharashtra State Branch
141, Shahid Bhagat Singh Road,
Town Hall Compound, Fort,
Mumbai-400001
Maharashtra, India

Write to us
tbsakloth_ircs@yahoo.com

Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Indian Red Cross Society Maharashtra State Branch office within 7 (Seven) days from the date on which you made the donation i.e.:

• The date on which you Made the donation online, electronically or through other means, OR
• The date on which you Handed over the cheque / demand draft to Indian Red Cross Society Maharashtra State or someone authorised by Indian Red Cross Society Maharashtra State for this purpose, OR
• The date on which you Despatched the cheque / demand draft to Indian Red Cross Society Maharashtra State by other means.

The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.